Privacy Policy

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and other information you voluntarily provide when filling out forms, requesting estimates, or contacting us.
• Usage Data: Information your browser sends automatically, including your IP address, browser type, pages visited, time and date of your visit, and referring URLs.
• Communications: Records of correspondence if you contact us via our chat widget, contact form, email, or phone.

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule and conduct free in-home flooring estimates
• Send follow-up communications related to your project or inquiry
• Send SMS/text messages regarding your service requests (with your consent)
• Improve our website and customer experience
• Comply with legal obligations

By interacting with our chat widget or submitting your phone number through our website, you may opt in to receive SMS text messages from Oakstone Flooring, LLC regarding your inquiries or service requests. Message frequency varies based on your support interactions. Message and data rates may apply.

To opt out: Reply STOP to any text message to unsubscribe at any time. For help, reply HELP or contact us at (480) 745-2025.

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., CRM platforms, scheduling tools), subject to confidentiality agreements.
• Legal Requirements: When required by law or to protect our rights, property, or safety.

SMS Opt-In Data — No Sharing: We will not share, sell, rent, or disclose your SMS opt-in information (including your phone number and consent to receive text messages) to any third party or affiliate for their own marketing purposes. SMS consent and phone numbers collected for text messaging are used solely by Oakstone Flooring, LLC to communicate with you about your service inquiries and are never shared with third parties.

Our Site may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.

Our Site may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies.

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact us: